Purchasing your First Label

Purchasing your first label

From entering an address to downloading a label takes under five minutes.

What you'll need

• The delivery address: name, street, city, state, and ZIP
• An approximate weight for your package
• A payment method (credit or debit card, or prepaid credits if you have them)

Step by step

1. From the dashboard, click on the Ship icon in the navigation bar on the left hand side.
2. Enter the recipient's address in the Ship To field. ShipGenius suggests addresses and you can validate them after entry.
3. Confirm your Ship From address. It defaults to your saved address.
4. Enter your package details: weight, and length, width, and height.
5. Click See Rates. A full list of available carriers and service levels appears, sorted by price.
6. Select the rate you want. Estimated delivery times are shown for each option.
7. Click Purchase Label. Your label is generated immediately.
8. Download or print your label. Labels are also saved under Shipments so you can reprint any time.

Reprinting

If your printer jams or you close the tab, your label is saved under Shipments and ready to reprint at no additional charge.

Label formats

ShipGenius generates labels as PDFs by default. If you have a thermal label printer such as a Zebra or Rollo, you can select ZPL or PNG output in your account settings.

Tracking

Every label includes tracking. You can view status for all your shipments under Shipments. Tracking updates are pulled directly from the carrier.