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All featuresOrders and automation

Facilities

Add each warehouse and ship-from location as a facility with its address, contact and close time. Set the DHL Express pickup cutoff per facility.

How it works

A facility is a warehouse or other place you ship from. Add them under Facilities.

What a facility has

  • Name and Company: Such as Main Warehouse and your company name.
  • Address: Street, city, state and postal code.
  • Facility Type: Ship From or Return.
  • Phone Number and Email Address: The facility's contact details.
  • Close Time: When the facility closes for the day.
  • DHL Express Cutoff Time: The latest time for a DHL Express pickup.

Where facilities are used

  • Labels: An order's label ships from its facility's address.
  • Batches: Order batches and batch runs are built per facility.
  • Routing: Routing guides and the Send to a facility workflow step assign orders to a facility.
  • Pickups: The close time goes with DHL Express pickup requests.
  • Returns: A shipping plan can name a return facility, and its address becomes the return address on the plan's orders.
  • Manifests: Narrow a manifest to one ship-from facility.

Your account can also set a default facility in OMS configuration.