Packout and fulfillment
Scan-verified packout, carton recommendations, rapid and mass batches, and holds, so every order ships with the right items in the right box.
Packout
Pack orders one at a time or in bulk. Scan each item into a carton, choose the box, then ship and print the label from the same screen. Orders in batches flow automatically based on your own settings. The layout works on desktop, a tablet, or mobile views.
How ShipGenius differs
The same packout screen runs everywhere your team packs. From the browser, to the desktop, to the phone. It works with a hardware barcode scanner, a tablet or phone camera, Bluetooth label printers, thermal label printers, and more. Scan-verify blocks typed and pasted SKUs and refuses non-exact matches. Every packed item is confirmed by a scan.
Scan-verify
Turn on Require scan verify and SKUs can't be typed or pasted into a carton, so every item has to be scanned. If a scan matches more than one line, packout refuses it. Packout can play a sound on each scan so you know it registered without looking at the screen.
Learn more: Scan-verifyCarton picker
Choose the box for each carton from your consumables, use the item's own box, or enter a custom size. A custom size takes length, width, height and weight, and can be marked as a soft pack for bags and envelopes. Duplicate a carton when the next one holds the same items.
Learn more: Carton pickerShip in own box
Ship a single unit in the retail box it came in. ShipGenius uses the item's own dimensions and adds no packaging weight. The Item's own box option shows in packout, rapid batches and order rate shop when the order is one unit with dimensions on file.
Learn more: Ship in own boxShip checklist
The Ready to ship when checklist shows what's left to do on an order and why Ship is blocked. It lists conditions such as All items packed, Every carton boxed, Address validated and Customs, and you can work through them in any order. International orders can't ship until customs is complete.
Learn more: Ship checklist
Rapid batches
Work down a queue of single-item or same-SKU orders by scanning. Scan the item, then scan a carton to ship it. Every order in the batch is checked before you reach it, so a blocked order shows up before anyone scans it.
How ShipGenius differs
Every workable order in a rapid batch is pre-validated when the batch opens. With auto-validate on, addresses are validated in the background while you pack, and each order's row shows whether it's ready.
Print all labels for a batch
Print or reprint every label in a batch with Print all labels. Hold labels print in the same run. Choose whether the labels print as shipped, by carrier or by service.
Learn more: Print all labels for a batchHold labels
Put an order on hold with a reason so it can't ship until it's released. When a carrier refuses a shipment in packout, the order goes on hold and a 4x6 hold label prints with the reason, the carrier error and a QR code. A banner on the order shows the reason and lets you release it.
How ShipGenius differs
A refused shipment puts the order on hold and prints a 4x6 hold label right away, as PDF or ZPL, on your label printer. The label carries the hold reason, the last carrier error and a QR code that opens the order.
Short ship
Ship an order without all of its items. Short ship is available while you're packing the order and ships what's in the cartons. It needs the short ship permission, or an admin can approve it on the packer's screen.
Learn more: Short shipPackout settings
Each user sets their own packout preferences in Settings, Packout & printing. Turn on auto-ship, skip completed orders, auto-validate addresses, require scan verify, show order notes and play a sound on scan. The same page sets your label printer, packing slip printer, label format and scale.
Learn more: Packout settings