Notification subscriptions
Choose what reaches your inbox. Subscribe to record changes narrowed by type, event, watched fields, a condition or an integration, or to integration errors, support ticket updates, and workflow collisions and failures. Turn on push for a subscription to get it on your devices too.
How it works
A subscription decides what reaches your inbox. Open Manage subscriptions from the Notifications section of your account settings, create a subscription, and pick what to be notified about under Notify me about.
What you can subscribe to
- Entity Change notifies you when a record of a type you choose is created, updated or deleted.
- Integration Error notifies you when a marketplace import or sync records an error.
- Workflow Run Failed notifies you when a workflow run fails or times out.
- Workflow Collision notifies you when two workflow runs write different values to the same field.
Narrow it down
For record changes, pick the record type and the event. On updates, list the fields to watch, and only changes to those fields notify you. Any subscription can be narrowed further.
- A condition, either a field comparison or a saved filter
- One integration, so only records from that store or marketplace count
Delivery
Turn on Push to Devices to get a subscription on your registered devices as well as in your inbox. Pause a subscription without losing its settings, or delete it. Subscriptions belong to you, so a teammate's subscriptions don't change what you get.
Support ticket updates are turned on or off on each ticket.